When Luna came to us, we had gottten a call that she was being horribly abused, and her life was in danger.
A kind neighbor had stepped in on her behalf.
When she came here, Luna's mane and tail was matted badly from burs. We had to cut most of her tail and mane off. Her skin had cuts, & marks from the stickers, and burs. Luna was so frightened she would loose her breath if you reached to touch her face.
After weeks of rubbing and touching her face, she finally accepted the fact we weren't going to hurt her. We worked with her, with lots of treats, teaching her to trust the human hand around her face. She is a very sweet girl, Also has love, and trust again, for humans.